Help Center

Shopping at Jezzafashion.com is very easy. Just follow these steps:

Choose the collection and then the product type (tops,blouses, dress, etc).View the products you are interested in and click on the photograph to zoom in and see every detail, available sizes, composition, reference code and price.Select an item of clothing and add it to your cart. You can then choose to continue shopping or to process order.If you would like to process your order you can do so by either registering or checking-out as a guest.Enter all your delivery information carefully and make sure you enter your correct billing address.Your shipping fee will be calculated based on the weight of your order.Once you check all your information click on “complete order” and you will be re-directed to the Sampath payment gateway.Enter your relevant card information.Confirm the order.You will receive an email confirming your order.

Yes you can. You will be able to shop using a guest account. Although we suggest you sign up because you will be able to keep track of your orders and we can speed up your order process. By registering, Will I get e-mail notification? Yes you will receive an e-mail notification to proof your registration. If you do sign up, you can ask to be taken off our mailing list at any time.

Once an order has been confirmed you cannot change/cancel it. However, once you receive the item and wish to exchange it – you may bring the product our head office or contact our customer service advisers who will assist you with your request.

We sincerely hope you won’t encounter any issues with your order through www.jezzafashion.com. But if you've faced any issue with the transactions, Please call our assistance through info@jezzafashion.com

The delivery cost of the package will be calculated based on the weight and destination of the package.